If you are having trouble and need further assistance, please contact the following resource for your campus:

• In Boston: contact the Hirsh Health Sciences Library IT Services desk (6-2947) to find your username or reset your password. More information can be found on the library's website here: http://www.library.tufts.edu/hsl/computing/clinfacinstructions.html
• In Grafton: contact the IT Support desk in the Veterinary Library (8-7957) to find your username or reset your password.
• In Medford: contact the ITS Help desk at helpdesk@ase.tufts.edu (7-5898) to find your username or reset your password.